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Hershey’s Reputation Crisis

Image via Wikipedia Hershey’s has a crisis. It erupted Thursday. Since then over 600 articles about it have appeared online, including this New York Times editorial. It is a legal quagmire that no one...

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Republican National Convention: Remaking Romney Image?

The Republican National Convention kicks off at Florida’s Tampa Bay Times Forum today, a four-day extravaganza of brand and reputation management.  A recent New York Times article looks at how the...

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Whole Foods and “Conscious Capitalism” – A Case Study

A new book published by Harvard Business Review highlights how Whole Foods founder John Mackey’s philosophy has played a central role in the grocery chain’s distinct reputation and success. Whole...

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Reputation Capital: Why Whole Foods Still Works

Whole Foods’ distinct—and even radical—approach to reputation management has been key to its success. Will that approach continue to work? We revisited our original case study about Whole Foods and...

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The Essentials: Online Reputation Management FAQs

At Reputation Communications, we help clients address and improve many types of online reputation management issues. This FAQ draws from years of experience in the private, public and non-profit...

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